By scheduling service with H2O FLOW LLC, the customer agrees to the following terms and conditions.
H2O FLOW LLC provides professional irrigation and backflow services including, but not limited to, sprinkler start-ups, winterization (blowouts), repairs, installations, backflow testing, and backflow repairs. All services are performed in accordance with applicable state and local standards.
Services are limited to the scope agreed upon at the time of scheduling or as outlined on the invoice or estimate. Any additional work requested or required will be quoted separately and must be approved prior to completion.
Spring start-ups include system activation, controller programming, zone operation checks, and visual inspection of components.
Spring start-ups do not include repairs or replacement of damaged components. Common issues such as broken heads, cracked fittings, valve failures, or freeze damage will be identified and communicated to the customer. Repairs will be quoted and billed separately upon approval.
Sprinkler blowouts are intended to reduce the risk of freeze damage but cannot guarantee prevention of damage, especially to aging, brittle, or previously compromised components.
H2O FLOW LLC is not responsible for damage caused by:
If damage is clearly caused by improper blowout procedure, H2O FLOW LLC will repair the affected component at no charge. Repairs related to pre-existing or winter-related damage are billable.
All repairs, including sprinkler and backflow repairs, are billed separately from maintenance services. Repairs are not included with spring start-ups, blowouts, or backflow testing unless explicitly stated in writing.
Parts and labor are subject to availability and pricing at the time of service. H2O FLOW LLC is not responsible for manufacturer defects but will assist with warranty claims when applicable.
Annual backflow testing is performed in accordance with state and local regulations. Testing includes required documentation and submission to the applicable water purveyor.
Testing does not include repairs or replacement of failed assemblies. Failed tests will be communicated to the customer, and repair or replacement options will be quoted separately.
Some municipalities require additional processing or compliance fees. These fees may be billed separately or included as part of the service price depending on jurisdiction.
Backflow devices located in vaults, pits, crawl spaces, locked rooms, or restricted-access areas may require additional time, equipment, or safety precautions.
H2O FLOW LLC reserves the right to apply a Restricted Access or Confined Space Fee when applicable. Access issues that prevent testing or service may result in a service charge.
Payment terms are as follows unless otherwise agreed in writing:
Invoices not paid within the agreed terms may be subject to late fees, service suspension, and collection costs.
H2O FLOW LLC reserves the right to require deposits or prepayment for certain services.
Appointments canceled with less than 24 hours’ notice, or missed appointments where access is unavailable, may be subject to a service fee.
Repeated cancellations may require prepayment for future scheduling.
H2O FLOW LLC provides a workmanship warranty on installed parts and labor as stated on the invoice. This warranty does not cover:
Manufacturer warranties apply to equipment and components when applicable.
H2O FLOW LLC is not responsible for damage caused by:
The customer is responsible for marking private utilities, pet containment systems, and underground wiring not publicly marked.
Scheduling service, approving estimates, or allowing work to proceed constitutes acceptance of these terms and conditions.
Josh Daniels
H2O FLOW LLC
📞 509-828-8859
🌐 h2oflowllc.com
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